Testimonials

We had exhausted many of the local estate agents because they simply did not care or weren't interested.....Then we meet Bradley. On his first visit he calmly explained how he and his business ran and we had finally found the right agent. He listened to what we wanted and done exactly what he said, he and the team would do. He and his team did exactly that, he guided us through all the pandemic with our viewings and finding us the property we were after for our 'ever home'.
The advised us on surveyors and solicitors and the process was effortless
We have seen his business grow from when we went on the market to the present, as a self-employed person it was very satisfying seeing that all the hard work you put into a business it responds.
If you want to sell, buy or rent a property don't look any further than Potters Estate Agents.
Huge thank you to Bradley, Karen, Sally & Francis
Mr & Mrs Amoss
Google - Colin & Rowan Amoss
19/04/2021
 
We decided to use Potters to sell our house after viewing a house they were already working for and we were really impressed with their communication and honesty. They managed to secure the sale of our house in under 4 weeks with plenty of viewings. The whole team at Potters with Bradley, Francis, Karen and Sally were amazing throughout the whole process. They really minimised the stress of moving home. I will be recommending Potters to anyone who wants to sell or buy via them. Thank you so much and all the best!
Google - Alex Davies
16/03/2021
 
We used Potters to purchase our first house together in January 2021, and would recommend them to anyone seeking a highly professional estate agent service. Bradley and his team went to great lengths to ensure our potentially tricky purchase and exchange was completed on time, and we cannot thank them enough.
Google - Greg Diaper
13/03/2021
 
From the very first contact with Bradley I felt confident that he and his team would be able to sell the house with the minimum of hassle. Communication was good and I never had to chase them for anything. I’m very happy that I chose them to handle the sale and I would definitely recommend them.
Google - Debbie C
10/03/2021
 
Having experienced Potter’s Estate Agents as a buyer, we could not have received better service had we been the clients. Potter’s agency has the feeling of a close family, for whom nothing is too difficult, or too much trouble. I have no hesitance in highly recommending them, knowing that they will do their utmost to help the buying/selling process along..
Google - Neil Hicks
06/03/2021
 
Highly recommended. We bought through Potters and with their help managed to complete conveyancing in just 4 weeks. I would have no hesitation in dealing with them again.
Google - Robert Kimber
05/03/2021
 
Potters Estate Agents are an absolutely wonderful establishment, I couldn't of asked for a smoother or more enjoyable exchange when moving homes, I have moved home countless times in the past with other agents for work purposes and Bradleys expertise and caring nature made this particular experience by far the most outstanding. From start to finish he kept us informed and comfortable, no question or request was too much. Bradley knows the difference and importance of finding a home not just a new property!
Google - Fabienne Wright
26/02/2021
 
I sold my house through Potters and was very very happy with the service I was given. They were committed and thorough, supportive and efficient. I would absolutely use them again in the future, for either another house purchase, or for rented accommodation.
Google - Lottie Stickley
25/02/2021
 
The team at Potters are so professional while keeping the amazing customer service friendly and down to earth, they made sure we were up to date with everything we needed to know and never felt like any of our small questions were not important. Thanks again to Brad and his team.
Google - D Woodgate
17/02/2021
 
The team at Potter's made what is never an easy process as painless as it might have been. Bradley and colleagues were helpful, responsive and knowledgeable, and I would have no hesitation in recommending them to others who are looking to sell their property. Unlike many of the larger estate agent chains which can feel very impersonal, the service from the team at Potter's felt much more bespoke - they were a pleasure to deal with.
Google - Melanie Pearson
13/02/2021
 
I had the pleasure of purchasing a house through Potters. I had long ago resigned myself to the fact that all estate agents are the same.. but Potters break that mould. They get the basics right. They listen, they respond in a timely and professional way, they are understanding to different circumstances, they keep their promises. This made the experience of purchasing a house as easy as possible. They also offer excellent service. The property had a 3D virtual viewing.. this is simply superb. I could walk through the entire house over and over, every room, every angle, zoom in, zoom out, measure walls.. absolutely first class. They also offered real viewings, which I felt perfectly safe doing as everyone followed all Covid guidelines to the letter. Of course, they also know how to sell houses. They were on top of the process throughout, letting me know what I needed to do, what would happen next, answering any questions I had, and communicating with solicitors to keep everyone on track. A first class service throughout, and very highly recommended.
Google - Christopher Hart
09/02/2021
 
Bradley was absolutely fantastic getting our family into our new home. Always there if questions needed answering & very helpful. Such a lovely, well mannered family business.

We are very happy in our new home & that’s all down to this business. Thank you so much. Highly recommended!
Google - Caitlin Lever
05/02/2021
 
no hesitation in recommending potters estate agents. Bradley and his team are extremely professional, always helpful, and nothing was to much trouble, quality service.. Patricia Smith.. (smy)
Google - Terry/ Pat Smith
29/01/2021
 
Potter's went the extra mile when I was looking to move in as quickly as possible. Everything was handled quickly and efficiently and I cannot emphasise enough how much they are willing to do to sort things out! I highly recommend Potter's to anyone looking to rent a property
Google - David Jordan
22/01/2021
 
The team were brilliant throughout the process of selling our house - very easy to work with, responsive and professional - highly recommended
Google - Matthew Cade
15/01/2021
 
Recently completed on my cottage sale with Potters estates. I’ve bought and sold several properties over the years and always been rather underwhelmed with estate agents.
Potters have changed that period. Great team, keep you up to date without harassing you unnecessarily and most of all manage your expectations!!!!!!

Thanks again to Karen,Sally,Francis and Bradley! Highly recommended
Google - Ric Mileham
08/01/2021
 
Karen is absolutely fantastic at Potters.
Francis seals the deal but Karen closes it.

She is fastidious in every facet of the job whether it be dealing with sellers,other estate agents or solicitors.

I can not reccomend her highly enough .A superb proffessional going above and beyond at every single turn.
Google - Sue Spaulding
21/12/2020
 
We recently purchased a property through Potters. They were friendly and professional and went above and beyond to ensure we achieved our tight time frame for completion. Cant thank all the team enough for all your help and advice
Google - Samantha Beale
18/12/2020
 
We purchased our first home through Potter's and couldn't be more impressed with how easy they made it for us and the professionalism of everyone within the firm we dealt with. They genuinely seemed excited for us in this milestone and resolved all/any questions exceptionally quickly, so thank you!
Google - Brendan Blacker
17/12/2020
 
This being our first house, the staff at Potter's were extremely helpful, patient and understanding. They clearly have a lot of industry experience between them, and were highly professional and knowledgeable when it came to the complex process of the transaction. In spite of such experience, they were humble and accommodating, as you would hope from a small, local, family-run business. They clearly have a sound understanding of the local area, and were also able to offer good recommendations for solicitors. Strongly recommend this business.
Google - Chris Craig Harvey
17/12/2020
 
The folks at Potters were really great when it came to selling our house over lockdown. They kept us informed and would answer any questions we had. They were super helpful in giving us some contacts to sort out niggles before the sale which definitely smoothed the process for us. Thanks!
Google - Dale Johnson
14/12/2020
 
Really pleased with the impact and results of Potters in selling my home quickly and with minimal hassle
Google - Lee Sargent
10/12/2020
 
Great local knowledge of the property market. As a buyer, Potters were welcoming and accommodating when it came to arranging viewings and were efficient to deal with throughout the house purchasing process. The detailed photographs and 3D plans gave a very good insight into their property portfolio.
Google - Ruth Lyne
03/12/2020
 
I was very impressed with their sales skills - by the time the details were prepared they had a list of viewers (at least 1 every day for the week and a half my house was on the market). They took a lot of trouble with the viewings e.g. advice on staging the house, the actual viewings weren't rushed (my buyers were there for nearly an hour), prompt and honest feedback.
When I was under-offer, they regularly chased the other agents and solicitors. When the chain got sticky (Covid!), they were brilliant, helping my buyer at least as much as their agent did. They get a 'Gold Star' for their hand-holding skills - when it all got tense, having Sally on my side was a life-saver.
Best agent I have ever used.
Google - Stella Percival
23/11/2020
 
Highly recommend Potters Estate Agents.
Seamless from start to finish.
Always keeping us informed of progress.
Google - Andy Bradley
19/11/2020
 
We approached Bradley to represent our house. The service from Bradley and his team have been second to none. We received a personalised professional approach throughout the sale and were on hand for any queries we had. We have no hesitation of using Potters again and has been recommended to a family member who has also used Potters. We thoroughly recommend Potters for that personal approach which any other corporate estate agent simply cannot match.
Google - Mr J and Mrs N Foulger
16/11/2020
 
Bradley is very professional and very friendly and trustworthy and finds good tenants. 10 / 10. Thank you
Google - Anthony patchett
07/11/2020
 
Bradley and his team (Especially Sally) were fantastic all the way through our property sale despite really testing times in the market place. We had a few obstacles that Bradley & Sally worked relentlessly to overcome which ensured our sale could go through.

Would certainly recommend this locally run business to anyone looking to sell their home.
Google - Tom Sunderland
03/11/2020
 
We would thoroughly recommend Potter’s with a special mention to Bradley. Throughout the process we had constant communication with Bradley during the day and night, he was extremely efficient, we really do feel that Bradley went the extra mile for us to help us get into our new property, whilst making it as stress free as possible.
Google - Ian Flint
31/07/2020
 
I was delighted with the service I had from Potters, they maybe a new business but that didn’t show for a second. They were attentive, big on detail and demonstrated an excellent understanding of the marketplace. Their customer service skills were excellent, getting back to me very quickly with evidence of outstanding briefing and communication between the colleagues. I also really liked the on-line viewing facility they had. I would highly recommend Potters to sellers and buyers alike. Mr T. Howard.
Google - Trev Howard
31/07/2020
 
Bradley is a very professional individual and offers great customer service.
Google - Charlie Papworth
10/07/2020
 
Very professional, honest talking, fast and easy process. All questions answered and a very personal service.
Google - Dean Hynard
26/06/2020
 
Buying a house can be stressful at the best of times let alone during a global pandemic and a national lockdown, however Bradley made the whole experience easy and straightforward.

Communication is key and Bradley has this down to a T, kept us informed every step of the way even during lockdown nothing was too much of an ask.

Throughly recommended for all your housing needs.

Professional throughout.

Both Debbie and I are very much looking forward to our new home.

Thank you Grant and Debbie
Google - Grant Cooper
10/06/2020
 
Very helpful in letting our property, excellent service, would highly recommend!
Google - C Clarke
18/05/2020
 
We were recommended to Bradley by someone very knowledgeable; it turned out to be a very good recommendation and so we pass it on to others.
The transaction has now completed (very quickly indeed) and, from beginning to end, Bradley was excellent - he knows his stuff, works long hours and his email/door is always open. Both in the small detail and then standing back, overall were very pleased indeed.
My wife had the face-to-face dealings and it was her matter, I dealt with emails. She feels the same way - it is just that I happen to be writing this review! Hope this helps someone.
Google - A M
13/05/2020
 
Traditional value, excellent service, communication was brilliant in very difficult times!
Google - James Patrick
13/04/2020
 
Where do I begin? from the moment we picked up the phone and contacted Bradley, the care, professionalism and consistent communication hasn't stopped. All questions regarding the house we bought up, were answered and even a virtual tour was offered at the initial enquiry which given these trying times was above and beyond. The care and consideration of Potter’s is something that put our minds at rest given throughout the buying process!
Google - Sanjanna Singh
06/04/2020
 
A breath of fresh air, more than just an agent. Throughout Bradley and team have been exceptional. Excellent service, goes above and beyond to ensure all aspects are covered without issue, I have complete trust and respect for the team knowing my property is in the best hands.
Google - Michelle Hunt
26/03/2020
 
Brad at Potter's Estate Agents was a huge help in all my property needs from start to finish. His knowledge and professionalism throughout our sales journey was fantastic. Going above and beyond to take the pressure off myself and my wife. Highly recommended
Google - Mark Prime
23/03/2020
 
An excellent all round customer experience, would recommend to all. Potters local knowledge and expertise is highly regarded and be sure to get in touch for all things property.
Google Andy French
21/03/2020
 
A warm and friendly Service from a family run business in Woodbridge
Google - Amanda Holt
20/03/2020
 
Very friendly and genuine company. Made the moving process very easy and was a pleasure to deal with
Google - Lee Hodges
19/03/2020
 
Bradley was extremely professional and has extensive knowledge of the local letting industry Bradley found a tenant and carried out all the required searches and checks promptly and also gave his advice on queries, etc we had. All this was carried out at the start of the lockdown and Bradley handled all this in his stride.
Google - Peter McClough
17/03/2020
 
Recently rented a property through Potters, the process was seamless. Always available on the phone and outstanding customer service. Highly recommend!
Google - Geoff Downes
06/03/2020
 
Extremely communicative at every stage of the way, highly professional and an excellent personal touch that is second to none. I would highly recommend Potter's Estate Agency to anyone and everyone. Thank you especially to Bradley, for a completely seamless sale, you took out any and all stresses, taking this all under your wing.
Google - Angela Demoore
05/03/2020
 
I hadn't come across Potters Estate Agent before, but they advertised a property I was interested in looking at which I did then end up purchasing. From the moment I made the first call it was by far the best experience of buying a property I have had. On the day I enquired I was offered an appointment to view later on in the afternoon that same day. Then from my initial offer to then completing it only took just 33 days! It was an exceptional experience and Bradley really helped the whole process along. Highly recommended.
Google - Dr R Fair
04/03/2020
 
Bradley gave an honest, professional, and efficient service. He secured a suitable tenant within 24 hour's for my property. Nothing was too much trouble and I was contacted and kept up to date throughout the process and would not hesitate in recommending his excellent services!
Google - Yvonne Clarke
09/02/2020
 
From the moment I walked in Potter’s office I felt at ease and very welcome! I was in a stressful situation but Bradley dealt with all my stress and anxiety with absolute integrity, professionalism and kindness. Nothing was ever too much of an issue. I really can’t fault him! Thanks for the lovely coffee.
Google - Lisa Brett
08/02/2020
 
Bradley's knowledge and experience of the market combined with his professionalism produced an excellent portfolio for our property, generating plenty of interest and numerous viewings that has resulted in a good offer in a very short timescale. This offer has been accepted. Potters Estate Agent is new to the market and really benefits from that personal touch that many of the more established agents have lost. I definitely recommend this agent and would use again.
D Bowen
28/01/2020
 
Potters Estate Agents Woodbridge Suffolk Exceptionally friendly efficient helpful and professional. Thankyou for all your help Bradley, we wish you well for the future, and will definitely use your services in the future and recommend other prospective clients to your door.
P and C Baker
25/01/2020
 
One of the different things about Bradley is he picked up the phone and kept us informed, even at weekends! Traditional, caring, a smooth and efficient process. Couldn't fault thank you.
J Sanders
22/01/2020
 
One of the different things about Bradley is he picked up the phone and kept us informed, even at weekends! Traditional, caring, a smooth and efficient process. Couldn't fault thank you.
Google - John Sanders
18/01/2020
 
Bradley gave an honest, professional, and efficient service. He secured a suitable tenant within 24 hour's for my property. Nothing was too much trouble and I was contacted and kept up to date throughout the process and would not hesitate in recommending his excellent services.
Landlord
 
We were surprised to find the office open at 8;30 on the 27th December when most other agents were closed, after a quick couple of calls the viewing was arranged for the 28th. The service could not have been any more efficient.
Tenant
 
“Not many agents give out their personal mobile numbers, I only needed it once on a Sunday to find the fuse box, but it made the world of difference''
Tenant
 
“It was recommending local tradesmen that made the difference, to have the same people back who could match paint saved us a fortune”
Tenant
 
“We thought the contact was good prior to purchase but after purchase the amount of help we received locating meters, stopcocks etc’ exceeded all our expectations”
Buyer
 
“We struggled to sell for nearly two years until our buyer was introduced to a specialist mortgage Broker who took into account my earnings from my Self Employment and my wife’s future prospects”
Vendor
 
In the end I valued honesty and integrity much more than £5,000 on the headline price.
Mr & Mrs S
 
“Everything was followed up very quickly in writing, we had none of those nasty surprises”
Landlord
 
We had a great experience with Francis who looked after our needs for thirty years!
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