Testimonials

“I have recently used Potters Estate Agent to help me find a new tenant for my property in Woodbridge.

After well organised viewings and vetting's, the first " perfect" tenant withdrew, so we had to restart the process.

Withi a matter of days, Joanna managed again to line up some suitable tenants, who moved in last weekend, saving me any void period of rent.

I am very grateful and impressed with their efficient and professional service and can highly recommend them to any landlord. ”

“Great job selling our property, friendly and professional team. Plenty of local knowledge and experience. Very patient with the bumps along the way with our sale.”

“We bought a flat from Potter’s Estate agents. Karen was very helpful and professional. She kept us informed of progress and made the whole process much easier.”

“Potters were excellent in every respect, from valuation to finding a buyer quickly, then progressing the sale. We were kept informed at all times and every member of staff we dealt with was friendly, knowledgeable and helpful. I would definitely use Potters again and have no hesitation in recommending them to anyone looking to sell.”

“Until I had dealings with Potter's Estate Agents I didn't like Estate Agents! Potter's staff could not have been more friendly and helpful. I can honestly say it's been such a good experience that I'd strongly recommend anyone to use them - they have a marvellous team that can only lead to success.”

“Approachable and friendly. Potter's Estate Agents provided a smooth, professional service & nothing was too much trouble. I would definitely recommend or use again.”

“Fantastic agents, very helpful and always on hand to answer any questions. Nothing was too much trouble. Highly recommend them.”

“Excellent service with a smile and humour. I would thoroughly recommend Potter's Estate Agents for anyone renting a property via their agency.”

“I can recommend Potter’s Estate agents having experienced it from both a letting and purchase perspective. Bradley, Karen, Donna and the team have been friendly, knowledgeable, professional and courteous on every contact. I am keen to support this local family business with beautiful showcase offices located on Market Hill in Woodbridge. I will be calling Bradley and his team for future agency instructions.”

“From start to finish Donna together with the Potters team managed the letting of the property from start to finish in a thoroughly professional but friendly way. Donna organisational skills were exceptional insuring that the property was brought up to the required standard on time and within budget.”

“Friendly, and efficient. Every interaction has been a joy. Great communication. What more is there to say? Highly recommend.”

“Super friendly and professional agents. Would thoroughly recommend”

“Fantastic service
from Mr Potter, Sally, Karen and all the staff at Potter's, when we were buying a house in Suffolk.
They were extremely helpful, so we have no hesitation in recommending them, if you are thinking of selling your property.”

“Potters estate agents were very professional and dealt with all of my needs in a a promptly time. I even asked to change the start date of my tenancy agreement, two days later it was done.”

“I can highly recommend the Potters team. They have provided a flawless service helping to sell my mum's house with me being overseas during an often stressful period. I dealt with Bradley, Karen, Donna and Sally and I can't thank them enough for working towards such a smooth and speedy transaction in around six painless weeks! Friendly, professional, very responsive and all-round excellent! A pleasure to work with.”

“Very professional and great communication. A pleasure to deal with”

“Highly Recommended!!!

After many months struggling with finding somewhere, the amazing team at Potters Estate Agents, came to the rescue and found my family the perfect home, I wish I could give more then 5* because they deserve it!”

“Amazing!
Was shown around the property by a lovely, friendly lady.
All staff (mostly dealt with Jo) very efficient.
Communication was brilliant - replied to emails extremely quickly even at weekends.
The whole process of renting went very smoothly.
Staff lovely in shop when collected keys. Extremely impressed and will recommend.”

“Extremely helpful throughout our entire moving in process. We were contacted regularly about upcoming properties which fit our requirements and eventually were successful with a property. Since then, emails are responded to quickly and each staff member who replied has done the best they can to provide any information needed or help us how they can in a very polite and professional manner. Can not fault in anyway. Would highly recommend using this Estate Agent.”

“Brad and his team were absolutely exceptional in respect of selling my grandmother's house for us. It was a very upsetting and stressful time and he made it so easy for us. He was honest, hard working and gave us great advice on how much to put the house on the market for. He had done extensive research and as a result the house had such great interest it sold within days of being listed. I cannot thank Brad and the team enough for all their help. I would not hesitate to recommend their services to anyone.”

“Brad and his team are very professional, great at communicating. Will be using in the future.”

“5 STAR”

“Many thanks for all the support from Potters, especially from Donna.
They are all efficient and friendly, they've been communicative and patient during all the steps of the process.”

“5 STAR”

“First time buyers so with us being completely new to this process we were impressed how easy potters made our first house purchase! From first viewing to completion date they have been efficient, professional and above all friendly will definitely be recommending.”

“Only been with Potter’s as a landlord for a short while but can’t fault their service so far. As a first time landlord, Bradley and Donna have talked me through the whole process and eased any worries I may of had.
I receive timely notifications when queries / updates are required and feel I’m always in the loop.
Would strongly recommend.”

“Very professional. Communication throughout the process was excellent.”

“Donna and her team were efficient, friendly and professional from the first time we emailed them! We had a very smooth move and Donna went above and beyond to answer all of our questions and I wouldn’t hesitate to recommend Potters!”

“5 STAR”

“5 STAR”

“5 STAR”

“Pleasure working with Potter's. Everyone very friendly and professional that I have dealt with. Certainly go the extra mile, very impressed and would highly recommend. Will definitely use again.”

“I have known Bradley over 10 years and he has always looked after my property in a professional manner and dealt with any questions and matters in a timely and effective manner.
When it came to selling my property i had no hesitation in asking Bradley for his help, and it was with great pleasure to know that Bradley had now set up and runs Potters Estate agents which he was in full control of all decisions.
Having placed my property on the market, a buyer was found swiftly, and the process was looked after from start to finish very professionally and Bradley and his staff were always on hand to help with the process to completion.
I thoroughly recommend Potters Estate agents if you have need for such services.”

“Bradley and his team were helpful and on the ball from day one; from property valuation to marketing and arranging viewings through to agreeing sale and coordinating of completion dates etc. Well done Potters, our local estate agent.
Although we are not planning to move again anytime soon, when we do, I'll call Bradley!”

“We used Potters to sell or home in Woodbridge earlier this year. They were very efficient, kept us informed of progress on a regular basis and were extremely professional.”

“Bradley & his Colleagues could not have been more helpful to me in selling a property. I am an Executor doing the selling and I do not live in the area. This particular situation calls for somewhat extra knowledge and some extra work, all of which Potter's took on board willingly. I am very grateful and would recommend Potter's to any Seller (Executor or not!)”

“Great people, great service.
Both sold and purchased a house with Potters.
Highly recommend.”

“We had a very smooth quick experience on renting in Woodbridge with Potter's, we would definitely consider using them again. Thank you Potter's 😊”

“We bought a house through Potter's in October 2021, and they were an absolute dream to deal with from start to finish. They were very human; and incredibly transparent and helpful when it came to challenges along the way... They were also instrumental in our completing on the purchase on time (despite lots of delays and road bumps up the chain), and they really went well above and beyond at every stage. Beyond offering a wonderfully professional and trusty service, you can really feel the benefits here of a smaller, independent outfit and a close-knit, very human team. Karen, who was our main contact at Potter's, was particularly lovely to deal with... and always made us feel like we were in the best hands possible. We couldn't recommend them more highly!!”

“Always a very professional service and great to have that great depth of knowledge, a fountain and wealth of experience too.”

“The service from the initial enquiry through to the day of moving in was exceptional.
Donna went above and beyond for me, nothing was too much trouble and no questions were left unanswered.
I would highly recommend this agent, extremely professional but with a personal touch.”

“We had exhausted many of the local estate agents because they simply did not care or weren't interested.....Then we meet Bradley. On his first visit he calmly explained how he and his business ran and we had finally found the right agent. He listened to what we wanted and done exactly what he said, he and the team would do. He and his team did exactly that, he guided us through all the pandemic with our viewings and finding us the property we were after for our 'ever home'.
The advised us on surveyors and solicitors and the process was effortless
We have seen his business grow from when we went on the market to the present, as a self-employed person it was very satisfying seeing that all the hard work you put into a business it responds.
If you want to sell, buy or rent a property don't look any further than Potters Estate Agents.
Huge thank you to Bradley, Karen, Sally & Francis
Mr & Mrs Amoss”

“We decided to use Potters to sell our house after viewing a house they were already working for and we were really impressed with their communication and honesty. They managed to secure the sale of our house in under 4 weeks with plenty of viewings. The whole team at Potters with Bradley, Francis, Karen and Sally were amazing throughout the whole process. They really minimised the stress of moving home. I will be recommending Potters to anyone who wants to sell or buy via them. Thank you so much and all the best!”

“We used Potters to purchase our first house together in January 2021, and would recommend them to anyone seeking a highly professional estate agent service. Bradley and his team went to great lengths to ensure our potentially tricky purchase and exchange was completed on time, and we cannot thank them enough.”

“From the very first contact with Bradley I felt confident that he and his team would be able to sell the house with the minimum of hassle. Communication was good and I never had to chase them for anything. I’m very happy that I chose them to handle the sale and I would definitely recommend them.”

“Having experienced Potter’s Estate Agents as a buyer, we could not have received better service had we been the clients. Potter’s agency has the feeling of a close family, for whom nothing is too difficult, or too much trouble. I have no hesitance in highly recommending them, knowing that they will do their utmost to help the buying/selling process along..”

“Highly recommended. We bought through Potters and with their help managed to complete conveyancing in just 4 weeks. I would have no hesitation in dealing with them again.”

“Potters Estate Agents are an absolutely wonderful establishment, I couldn't of asked for a smoother or more enjoyable exchange when moving homes, I have moved home countless times in the past with other agents for work purposes and Bradleys expertise and caring nature made this particular experience by far the most outstanding. From start to finish he kept us informed and comfortable, no question or request was too much. Bradley knows the difference and importance of finding a home not just a new property!”

“I sold my house through Potters and was very very happy with the service I was given. They were committed and thorough, supportive and efficient. I would absolutely use them again in the future, for either another house purchase, or for rented accommodation.”

“The team at Potters are so professional while keeping the amazing customer service friendly and down to earth, they made sure we were up to date with everything we needed to know and never felt like any of our small questions were not important. Thanks again to Brad and his team.”

“The team at Potter's made what is never an easy process as painless as it might have been. Bradley and colleagues were helpful, responsive and knowledgeable, and I would have no hesitation in recommending them to others who are looking to sell their property. Unlike many of the larger estate agent chains which can feel very impersonal, the service from the team at Potter's felt much more bespoke - they were a pleasure to deal with.”

“I had the pleasure of purchasing a house through Potters. I had long ago resigned myself to the fact that all estate agents are the same.. but Potters break that mould. They get the basics right. They listen, they respond in a timely and professional way, they are understanding to different circumstances, they keep their promises. This made the experience of purchasing a house as easy as possible. They also offer excellent service. The property had a 3D virtual viewing.. this is simply superb. I could walk through the entire house over and over, every room, every angle, zoom in, zoom out, measure walls.. absolutely first class. They also offered real viewings, which I felt perfectly safe doing as everyone followed all Covid guidelines to the letter. Of course, they also know how to sell houses. They were on top of the process throughout, letting me know what I needed to do, what would happen next, answering any questions I had, and communicating with solicitors to keep everyone on track. A first class service throughout, and very highly recommended.”

“Bradley was absolutely fantastic getting our family into our new home. Always there if questions needed answering & very helpful. Such a lovely, well mannered family business.

We are very happy in our new home & that’s all down to this business. Thank you so much. Highly recommended!”

“no hesitation in recommending potters estate agents. Bradley and his team are extremely professional, always helpful, and nothing was to much trouble, quality service.. Patricia Smith.. (smy)”

“Potter's went the extra mile when I was looking to move in as quickly as possible. Everything was handled quickly and efficiently and I cannot emphasise enough how much they are willing to do to sort things out! I highly recommend Potter's to anyone looking to rent a property”

“The team were brilliant throughout the process of selling our house - very easy to work with, responsive and professional - highly recommended”

“Recently completed on my cottage sale with Potters estates. I’ve bought and sold several properties over the years and always been rather underwhelmed with estate agents.
Potters have changed that period. Great team, keep you up to date without harassing you unnecessarily and most of all manage your expectations!!!!!!

Thanks again to Karen,Sally,Francis and Bradley! Highly recommended”

“Karen is absolutely fantastic at Potters.
Francis seals the deal but Karen closes it.

She is fastidious in every facet of the job whether it be dealing with sellers,other estate agents or solicitors.

I can not reccomend her highly enough .A superb proffessional going above and beyond at every single turn.”

“We recently purchased a property through Potters. They were friendly and professional and went above and beyond to ensure we achieved our tight time frame for completion. Cant thank all the team enough for all your help and advice”

“We purchased our first home through Potter's and couldn't be more impressed with how easy they made it for us and the professionalism of everyone within the firm we dealt with. They genuinely seemed excited for us in this milestone and resolved all/any questions exceptionally quickly, so thank you!”

“This being our first house, the staff at Potter's were extremely helpful, patient and understanding. They clearly have a lot of industry experience between them, and were highly professional and knowledgeable when it came to the complex process of the transaction. In spite of such experience, they were humble and accommodating, as you would hope from a small, local, family-run business. They clearly have a sound understanding of the local area, and were also able to offer good recommendations for solicitors. Strongly recommend this business.”

“The folks at Potters were really great when it came to selling our house over lockdown. They kept us informed and would answer any questions we had. They were super helpful in giving us some contacts to sort out niggles before the sale which definitely smoothed the process for us. Thanks!”

“Really pleased with the impact and results of Potters in selling my home quickly and with minimal hassle”

“Great local knowledge of the property market. As a buyer, Potters were welcoming and accommodating when it came to arranging viewings and were efficient to deal with throughout the house purchasing process. The detailed photographs and 3D plans gave a very good insight into their property portfolio.”

“I was very impressed with their sales skills - by the time the details were prepared they had a list of viewers (at least 1 every day for the week and a half my house was on the market). They took a lot of trouble with the viewings e.g. advice on staging the house, the actual viewings weren't rushed (my buyers were there for nearly an hour), prompt and honest feedback.
When I was under-offer, they regularly chased the other agents and solicitors. When the chain got sticky (Covid!), they were brilliant, helping my buyer at least as much as their agent did. They get a 'Gold Star' for their hand-holding skills - when it all got tense, having Sally on my side was a life-saver.
Best agent I have ever used.”

“Highly recommend Potters Estate Agents.
Seamless from start to finish.
Always keeping us informed of progress.”

“We approached Bradley to represent our house. The service from Bradley and his team have been second to none. We received a personalised professional approach throughout the sale and were on hand for any queries we had. We have no hesitation of using Potters again and has been recommended to a family member who has also used Potters. We thoroughly recommend Potters for that personal approach which any other corporate estate agent simply cannot match.”

“Bradley is very professional and very friendly and trustworthy and finds good tenants. 10 / 10. Thank you”

“Bradley and his team (Especially Sally) were fantastic all the way through our property sale despite really testing times in the market place. We had a few obstacles that Bradley & Sally worked relentlessly to overcome which ensured our sale could go through.

Would certainly recommend this locally run business to anyone looking to sell their home.”

“We would thoroughly recommend Potter’s with a special mention to Bradley. Throughout the process we had constant communication with Bradley during the day and night, he was extremely efficient, we really do feel that Bradley went the extra mile for us to help us get into our new property, whilst making it as stress free as possible.”

“I was delighted with the service I had from Potters, they maybe a new business but that didn’t show for a second. They were attentive, big on detail and demonstrated an excellent understanding of the marketplace. Their customer service skills were excellent, getting back to me very quickly with evidence of outstanding briefing and communication between the colleagues. I also really liked the on-line viewing facility they had. I would highly recommend Potters to sellers and buyers alike. Mr T. Howard.”

“Bradley is a very professional individual and offers great customer service.”

“Very professional, honest talking, fast and easy process. All questions answered and a very personal service.”

“Buying a house can be stressful at the best of times let alone during a global pandemic and a national lockdown, however Bradley made the whole experience easy and straightforward.

Communication is key and Bradley has this down to a T, kept us informed every step of the way even during lockdown nothing was too much of an ask.

Throughly recommended for all your housing needs.

Professional throughout.

Both Debbie and I are very much looking forward to our new home.

Thank you Grant and Debbie”

“Very helpful in letting our property, excellent service, would highly recommend!”

“We were recommended to Bradley by someone very knowledgeable; it turned out to be a very good recommendation and so we pass it on to others.
The transaction has now completed (very quickly indeed) and, from beginning to end, Bradley was excellent - he knows his stuff, works long hours and his email/door is always open. Both in the small detail and then standing back, overall were very pleased indeed.
My wife had the face-to-face dealings and it was her matter, I dealt with emails. She feels the same way - it is just that I happen to be writing this review! Hope this helps someone.”

“Traditional value, excellent service, communication was brilliant in very difficult times!”

“Where do I begin? from the moment we picked up the phone and contacted Bradley, the care, professionalism and consistent communication hasn't stopped. All questions regarding the house we bought up, were answered and even a virtual tour was offered at the initial enquiry which given these trying times was above and beyond. The care and consideration of Potter’s is something that put our minds at rest given throughout the buying process!”

“A breath of fresh air, more than just an agent. Throughout Bradley and team have been exceptional. Excellent service, goes above and beyond to ensure all aspects are covered without issue, I have complete trust and respect for the team knowing my property is in the best hands.”

“Brad at Potter's Estate Agents was a huge help in all my property needs from start to finish. His knowledge and professionalism throughout our sales journey was fantastic. Going above and beyond to take the pressure off myself and my wife. Highly recommended”

“An excellent all round customer experience, would recommend to all. Potters local knowledge and expertise is highly regarded and be sure to get in touch for all things property.”

“A warm and friendly Service from a family run business in Woodbridge”

“Very friendly and genuine company. Made the moving process very easy and was a pleasure to deal with”

“Bradley was extremely professional and has extensive knowledge of the local letting industry Bradley found a tenant and carried out all the required searches and checks promptly and also gave his advice on queries, etc we had. All this was carried out at the start of the lockdown and Bradley handled all this in his stride.”

“Recently rented a property through Potters, the process was seamless. Always available on the phone and outstanding customer service. Highly recommend!”

“Extremely communicative at every stage of the way, highly professional and an excellent personal touch that is second to none. I would highly recommend Potter's Estate Agency to anyone and everyone. Thank you especially to Bradley, for a completely seamless sale, you took out any and all stresses, taking this all under your wing.”

“I hadn't come across Potters Estate Agent before, but they advertised a property I was interested in looking at which I did then end up purchasing. From the moment I made the first call it was by far the best experience of buying a property I have had. On the day I enquired I was offered an appointment to view later on in the afternoon that same day. Then from my initial offer to then completing it only took just 33 days! It was an exceptional experience and Bradley really helped the whole process along. Highly recommended.”

“Bradley gave an honest, professional, and efficient service. He secured a suitable tenant within 24 hour's for my property. Nothing was too much trouble and I was contacted and kept up to date throughout the process and would not hesitate in recommending his excellent services!”

“From the moment I walked in Potter’s office I felt at ease and very welcome! I was in a stressful situation but Bradley dealt with all my stress and anxiety with absolute integrity, professionalism and kindness. Nothing was ever too much of an issue. I really can’t fault him! Thanks for the lovely coffee.”

“Bradley's knowledge and experience of the market combined with his professionalism produced an excellent portfolio for our property, generating plenty of interest and numerous viewings that has resulted in a good offer in a very short timescale. This offer has been accepted. Potters Estate Agent is new to the market and really benefits from that personal touch that many of the more established agents have lost. I definitely recommend this agent and would use again.”

“Potters Estate Agents Woodbridge Suffolk Exceptionally friendly efficient helpful and professional. Thankyou for all your help Bradley, we wish you well for the future, and will definitely use your services in the future and recommend other prospective clients to your door.”

“One of the different things about Bradley is he picked up the phone and kept us informed, even at weekends! Traditional, caring, a smooth and efficient process. Couldn't fault thank you.”

“Bradley gave an honest, professional, and efficient service. He secured a suitable tenant within 24 hour's for my property. Nothing was too much trouble and I was contacted and kept up to date throughout the process and would not hesitate in recommending his excellent services.”

“We were surprised to find the office open at 8;30 on the 27th December when most other agents were closed, after a quick couple of calls the viewing was arranged for the 28th. The service could not have been any more efficient.”

““Not many agents give out their personal mobile numbers, I only needed it once on a Sunday to find the fuse box, but it made the world of difference''”

““It was recommending local tradesmen that made the difference, to have the same people back who could match paint saved us a fortune””

““We thought the contact was good prior to purchase but after purchase the amount of help we received locating meters, stopcocks etc’ exceeded all our expectations””

““We struggled to sell for nearly two years until our buyer was introduced to a specialist mortgage Broker who took into account my earnings from my Self Employment and my wife’s future prospects””

“In the end I valued honesty and integrity much more than £5,000 on the headline price.”

““Everything was followed up very quickly in writing, we had none of those nasty surprises””

“The staff were very helpful and friendly and nothing was too much trouble. I can highly recommend Potter's Estate Agents.”

“Switched to Potters after house had been on the market for a while and they secured us an offer very quickly. Bradley was very friendly and helpful.”

“A very professional service from start to finish. Couldn't fault them, they have a very good team always at the end of the phone if you needed help or advice.

Thank you all ladies and gents , will recommend you to all my friends and family.”

“I have nothing but praise for this company who I bought my house with. They were always proactive, swift in responding, helpful and courteous. I certainly give praise and highly recommend!”

“An excellent service provided by friendly professional staff. A stressful time eased by them.”

“5 STARS”

“Good agents to work with”

“Made the stressful process a pleasant experience. Staff very helpful and friendly”

“Donna Ruiz long running working relationship”

“5 STAR”